FAQ

Legal Center questions

Which document governs my service?

Start with the Terms of Service, then read the policy dedicated to your subject. A specific service description or signed agreement may also apply.

When did these policies take effect?

The current legal set became effective June 30, 2026 and was last updated July 26, 2026. Each document displays its dates.

Does the Arabic translation replace the English policy?

No. Arabic is provided for accessibility; the English version controls if there is a difference unless applicable law requires otherwise.

How will I know when a policy changes?

The updated date appears on each document. Material notices may also be sent through the website, Client Area, email, or another appropriate channel.

Where do I report abuse or copyright infringement?

Use the official Contact page or the designated Abuse, Security, Legal, or Support channel and include accurate, verifiable evidence.

Are summaries legally binding on their own?

Summaries and navigation labels help explain the documents but do not replace or limit the complete policy text.

Who can answer billing or cancellation questions?

Submit a Billing ticket from the registered Client Area so the team can review the account, service, and invoice.

Legal questions

For privacy, copyright, abuse, or contract questions, use the official Contact page so your request reaches the correct team.

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