Cookie Policy

Effective Date June 30, 2026
Last Updated July 26, 2026
Review Cycle Every 12 Months

This Cookie Policy explains how Apex Thunder may use cookies and similar technologies when you access our websites, Client Area, and online Services. It describes the categories of cookies that may be deployed, their operational purposes, the choices available to you, and how this Policy relates to our Privacy Policy. This Policy applies to websites, applications, portals, and online Services owned or operated by Apex Thunder unless a separate notice or policy expressly applies.

Purpose of This Policy

Cookies and similar technologies help support the security, functionality, performance, and usability of our Services. Depending on the features you access, they may be used to maintain authenticated sessions, remember user preferences, support website functionality, measure performance, analyze aggregated usage trends, help detect security threats or fraudulent activity where appropriate, and facilitate the ongoing operation, maintenance, and improvement of our Services. This Policy is intended to provide transparency regarding these technologies and the choices available to you.

Where required by applicable law, Apex Thunder will seek or rely upon your consent before deploying cookies or similar technologies that are not strictly necessary for the operation of our Services. Cookies considered strictly necessary for security, authentication, network management, or essential functionality may be used without prior consent to the extent permitted under applicable law.

Relationship with Other Policies

This Cookie Policy supplements and should be read together with our Privacy Policy and, where applicable, our Data Processing Agreement (GDPR). Those documents provide additional information regarding the collection, use, storage, protection, disclosure, retention, and international transfer of personal data that may be associated with cookies or similar technologies, where applicable and as required by applicable law.

1. What Are Cookies?

Cookies are small data files that may be stored on your computer, mobile device, tablet, or other compatible device when you access a website. They help websites recognize your device, retain certain information, support functionality, enhance security, improve performance, and facilitate your browsing experience. Cookies may be set by Apex Thunder or, where applicable, by authorized third-party service providers that support the operation of our Services.

1.1 Purpose of Cookies

Cookies may be used to support the operation of our websites and Services by maintaining authenticated sessions, remembering user preferences, storing language or regional settings, improving navigation, helping protect user accounts, supporting infrastructure security, measuring performance, and enabling features requested by users. Disabling certain cookies may affect the availability, functionality, or performance of specific features or Services.

1.2 Similar Technologies

In addition to traditional browser cookies, Apex Thunder may use comparable technologies such as local storage, session storage, web beacons, tracking pixels, software development kits (SDKs), server log files, device identifiers, and similar technologies where appropriate to support operational, security, analytical, or functional purposes. Unless the context requires otherwise, references to "cookies" within this Policy include these comparable technologies.

1.3 First-Party & Third-Party Cookies

Cookies may be categorized as either first-party cookies placed by Apex Thunder or third-party cookies made available through integrated service providers or technology partners. Apex Thunder does not control the independent privacy practices of third-party providers, and their use of cookies remains subject to their own applicable policies and legal obligations.

1.4 Session & Persistent Cookies

Session cookies are generally temporary and expire automatically when your browser session ends. Persistent cookies remain stored on your device until they expire, are deleted, or are otherwise removed in accordance with your browser settings, allowing certain preferences or settings to be retained between visits where applicable.

1.5 Personal Data

Depending on their purpose and configuration, certain cookies or similar technologies may involve the processing of information that may be considered personal data under applicable law. Where applicable, such processing is subject to our Privacy Policy and, where relevant, our Data Processing Agreement (GDPR), together with any other applicable legal requirements.

2. Types of Cookies We Use

Apex Thunder may use different categories of cookies and similar technologies depending on the functionality of the website or Service you access. Not every category described below is necessarily used on every website, application, or Service. The categories below are provided for transparency regarding the types of technologies that may be used in connection with our Services.

2.1 Strictly Necessary Cookies

Strictly Necessary Cookies help enable the operation, security, and essential functionality of our websites and Services. They may be used for secure authentication, session management, account access, security verification, fraud prevention, load balancing, and other core operational purposes. Where permitted under applicable law, these cookies may be used without prior consent because they are necessary to provide requested functionality. Disabling these cookies may affect the availability or operation of certain features or Services.

2.2 Functional & Preference Cookies

Functional and Preference Cookies may store information such as language selections, regional settings, accessibility preferences, and interface customizations in order to improve usability and remember choices you make. These cookies are intended to enhance your experience but are generally not required for the basic operation of our websites.

2.3 Performance & Analytics Cookies

Performance and Analytics Cookies may be used to better understand how visitors interact with our websites and Services by collecting aggregated, statistical, or de-identified information regarding usage patterns, navigation, feature utilization, performance, and error reporting. Such information may assist in maintaining, improving, and optimizing our websites and Services where appropriate.

2.4 Security Cookies

Security Cookies may be used to help protect Customer accounts, detect suspicious or abusive activity, prevent unauthorized access, validate requests, support authentication processes, and maintain the security, integrity, and reliability of our websites, infrastructure, and Services.

2.5 Advertising & Marketing Cookies

Where applicable, Advertising and Marketing Cookies may be used to measure campaign effectiveness, understand visitor engagement, reduce repetitive advertising, and support the delivery of promotional content that may be relevant to users. Where required by applicable law, such cookies will be used only after obtaining any legally required consent.

2.6 Third-Party Cookies

Certain features, integrations, or services may be provided by independent third parties, including payment providers, analytics providers, support platforms, content delivery services, embedded content, or other technology partners. These third parties may use cookies or similar technologies in accordance with their own policies. Apex Thunder does not control, and is not responsible for, the privacy practices, cookie practices, or technologies implemented by independent third-party providers.

2.7 Future Technologies

Apex Thunder may introduce additional technologies or update existing categories of cookies as our websites, Services, or applicable legal requirements evolve. This Cookie Policy may be updated periodically to reflect such changes where appropriate, and any use of cookies or similar technologies will remain subject to applicable law.

3. Why We Use Cookies

Apex Thunder may use cookies and similar technologies for legitimate operational, security, functional, analytical, administrative, and business purposes. Depending on the website or Service you access, these technologies may support Service functionality, improve usability, help protect our systems, measure performance, and assist in meeting applicable legal and regulatory requirements.

3.1 Service Operation

Cookies may be used to support the operation of our websites and Client Area by maintaining authenticated sessions, remembering user preferences, preserving selected settings, facilitating navigation, and enabling requested features to function as intended. Certain functionality may be unavailable or operate differently if applicable cookies are disabled.

3.2 Security & Fraud Prevention

Cookies may be used to help protect Customer accounts, detect suspicious or unauthorized activity, prevent abuse, validate requests, support authentication processes, investigate potential security incidents, and maintain the security and integrity of our websites, systems, and Services.

3.3 Performance & Service Improvement

Cookies may collect aggregated, statistical, or de-identified information that helps us evaluate website performance, identify technical issues, monitor reliability, improve functionality, optimize navigation, and support the ongoing maintenance and enhancement of our websites and Services.

3.4 Personalization

Where applicable, cookies may remember your preferred language, regional settings, accessibility preferences, and interface customizations to improve convenience and provide a more consistent experience across future visits.

3.5 Analytics & Statistics

Where permitted by applicable law and, where required, subject to any necessary consent, cookies may be used to generate aggregated, statistical, or de-identified information regarding website usage, visitor interactions, feature utilization, traffic sources, and overall Service performance to assist with business planning and service improvement.

3.6 Communication & Customer Experience

Cookies may support certain interactions with our Client Area, billing, support, sales, and related systems by maintaining session continuity, remembering selected preferences, assisting with form completion, and improving the usability of available features where appropriate.

3.7 Legal & Regulatory Compliance

Where appropriate, cookies or similar technologies may be used to record consent preferences, support compliance activities, protect against abuse, maintain appropriate operational or security records, investigate suspected violations, and satisfy applicable legal, regulatory, contractual, or compliance requirements.

4. Third-Party Cookies

Certain features or functionality available through Apex Thunder websites or Services may rely on independent third-party providers. Where such integrations are used, those providers may place or access cookies or similar technologies in accordance with their own services and policies. The use of third-party cookies may vary depending on the specific website, Service, or feature you access.

4.1 Third-Party Service Providers

Apex Thunder may engage independent third-party providers for services such as payment processing, content delivery, website security, analytics, customer support, infrastructure monitoring, fraud prevention, CAPTCHA verification, embedded content, and other operational or technical functions. Where applicable, these providers may use their own cookies or similar technologies in connection with the services they provide.

4.2 Independent Cookie Practices

Cookies or similar technologies placed by independent third parties are governed by the applicable policies, practices, and legal terms of those providers. Except where required by applicable law, Apex Thunder does not control and is not responsible for the operation, collection, use, retention, disclosure, or other processing activities carried out by independent third parties through their own technologies.

4.3 Third-Party Services May Change

Apex Thunder may add, replace, suspend, or discontinue third-party providers, integrations, or technologies at any time as part of routine operational, technical, security, legal, or business activities. As a result, the third-party cookies or similar technologies used in connection with our websites or Services may change without prior notice, subject to applicable law.

4.4 Consent Requirements

Where required by applicable law, non-essential third-party cookies or similar technologies will be used only after obtaining any legally required consent. You may manage or withdraw your consent through available preference mechanisms, where such options are provided and technically feasible.

4.5 Third-Party Responsibility

Users are encouraged to review the privacy, cookie, and other applicable policies of any independent third-party providers whose services they choose to access or interact with. Apex Thunder makes no representations or warranties regarding the content, availability, security, privacy practices, or legal compliance of third-party services except to the extent required by applicable law.

5. Managing Cookie Preferences

Subject to applicable law and technical availability, Apex Thunder may provide mechanisms that allow you to manage certain non-essential cookie preferences. You may also be able to control cookies through your browser or device settings. Restricting or disabling certain cookies may affect the availability, performance, or functionality of portions of our websites or Services.

5.1 Cookie Consent

Where required by applicable law, Apex Thunder will seek any legally required consent before using non-essential cookies or similar technologies. Cookies that are strictly necessary for security, authentication, network management, or the operation of requested Services may be used without prior consent where permitted by applicable law.

5.2 Updating Your Preferences

Where available, you may review, update, or withdraw your cookie preferences using the preference tools provided through our websites. Preference changes generally apply prospectively and do not affect processing that occurred before your updated selection, where such processing was permitted under applicable law.

5.3 Browser Controls

Most modern web browsers allow you to view, manage, restrict, or delete cookies through their settings. Available options and functionality vary depending on the browser, device, and software version. Please refer to the documentation provided by your browser vendor for additional information.

5.4 Disabling Cookies

You may choose to disable some or all cookies through your browser or device settings. Doing so may affect the operation, availability, security, or functionality of certain features, including authentication, session management, personalized settings, and other components of our websites or Services. To the fullest extent permitted by applicable law, Apex Thunder shall not be responsible for any reduced functionality, interruptions, or limitations resulting from user-configured cookie restrictions or browser settings.

5.5 Do Not Track Signals

Some web browsers support "Do Not Track" (DNT) signals. Because there is currently no universally accepted standard governing the interpretation or implementation of DNT signals, Apex Thunder does not guarantee that its websites or Services will recognize or respond to such signals unless required by applicable law or expressly stated for a particular Service.

5.6 Withdrawal of Consent

Where the use of cookies is based on your consent, you may withdraw that consent at any time through available preference mechanisms, where applicable. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal became effective. Certain optional features or personalized functionality may no longer be available following the withdrawal of consent.

6. Cookie Retention

Cookies and similar technologies may remain on your device for different periods depending on their purpose, configuration, and the Service being accessed. Some expire automatically when your browsing session ends, while others may remain for a longer period to support functionality, security, user preferences, or other legitimate operational purposes. Retention periods may also be influenced by applicable legal, regulatory, or technical requirements.

6.1 Session Cookies

Session Cookies are generally temporary and remain active only while your browser session is open. They typically expire automatically when your browser is closed and may be used to support authentication, session continuity, security, transaction processing, and other temporary operational functions.

6.2 Persistent Cookies

Persistent Cookies may remain stored on your device after your browsing session ends until they expire, are removed through your browser settings, or are otherwise deleted. Where applicable, they may be used to remember preferences, improve functionality, enhance security, or support other legitimate operational purposes.

6.3 Retention Periods

Cookie retention periods vary depending on their purpose, technical configuration, operational requirements, and applicable legal obligations. Some cookies may expire within a single browsing session, while others may remain for longer periods where reasonably necessary and permitted by applicable law. Retention periods may be modified from time to time as operational or legal requirements evolve.

6.4 Third-Party Retention

Cookies or similar technologies placed by independent third-party providers are retained in accordance with the policies and practices of those providers. Apex Thunder does not control or determine the retention periods, storage practices, or lifecycle management of third-party cookies. Users should consult the applicable privacy and cookie policies of the relevant providers for additional information.

6.5 Removal of Cookies

You may delete cookies through your browser or device settings at any time. Removing cookies may reset saved preferences, require you to sign in again, or affect the availability or functionality of certain features or Services. Apex Thunder is not responsible for any limitations or changes in functionality resulting from the deletion or restriction of cookies by the user.

7. Changes to This Cookie Policy

Apex Thunder may update, revise, or otherwise modify this Cookie Policy from time to time to reflect changes in applicable law, regulatory guidance, industry practices, technology, our websites, Services, operational requirements, or the use of cookies and similar technologies. The most current version published on our website supersedes all previous versions.

7.1 Right to Modify

Apex Thunder reserves the right to amend, supplement, or replace this Cookie Policy at its discretion where reasonably necessary, including to reflect operational changes, security enhancements, new technologies, changes to third-party integrations, legal or regulatory developments, or other legitimate business purposes.

7.2 Effective Date

Unless otherwise stated, revisions to this Cookie Policy become effective on the Effective Date displayed with the updated version. Your continued access to or use of our websites or Services after that date constitutes acceptance of the revised Cookie Policy to the extent permitted by applicable law.

7.3 Customer Responsibility

You are encouraged to review this Cookie Policy periodically to remain informed about our current cookie practices and any updates that may affect your preferences or available choices.

7.4 Notice of Material Changes

Where required by applicable law or where Apex Thunder determines that additional notice is appropriate, material changes may be communicated through our website, Client Area, email, cookie preference interface, or other reasonable communication channels. Administrative, editorial, formatting, or other non-material updates may be made without separate notice where permitted by applicable law.

7.5 Relationship with Other Policies

This Cookie Policy should be read together with our Privacy Policy, Terms of Service, Data Processing Agreement (where applicable), and any other relevant legal documentation governing the use of our websites and Services. In the event of any inconsistency relating to the processing of personal data, the applicable Privacy Policy or Data Processing Agreement shall prevail to the extent required by applicable law.

8. Contact Information

If you have questions regarding this Cookie Policy, our use of cookies or similar technologies, or available cookie preference options, you may contact Apex Thunder through our official communication channels. We will review and respond to requests as appropriate, subject to applicable law, technical feasibility, identity verification where required, and our internal operational procedures.

Privacy & Data Protection

Questions relating to cookies, personal data that may be processed through cookies, or applicable privacy rights may be submitted through our Privacy contact channels. Such requests will be handled in accordance with our Privacy Policy, applicable law, and, where relevant, our Data Processing Agreement (GDPR).

Cookie Preferences

If cookie preference tools are available and you experience difficulties using them, our Support Team may provide general assistance where reasonably practicable. Apex Thunder does not guarantee the availability or functionality of browser-based or third-party cookie management tools.

General Legal Inquiries

Questions relating to this Cookie Policy or other Apex Thunder legal documentation may be submitted through our official Legal or General Support channels. Responses may be provided where appropriate and do not constitute legal advice or create any legal obligation beyond those required by applicable law.

Policy Updates

If you require clarification regarding updates to this Cookie Policy or our use of cookies and similar technologies, you are encouraged to contact Apex Thunder before continuing to use the applicable websites or Services. Nothing in this section limits any rights or obligations that may apply under applicable law.

Frequently Asked Questions

The following frequently asked questions provide additional information regarding the use of cookies and similar technologies, available preference options, and how cookies may affect your experience when using Apex Thunder websites and Services.

What are cookies?

Cookies are small data files that may be stored on your device to support website functionality, authentication, security, preferences, performance measurement, and other legitimate operational purposes.

Why does Apex Thunder use cookies?

Depending on the website or Service you access, cookies may be used to support functionality, maintain secure sessions, remember preferences, improve performance, help protect our systems, analyze aggregated usage information, and facilitate the operation of our Services.

Do I have to accept all cookies?

Not necessarily. Where required by applicable law, you may choose whether to accept non-essential cookies. Cookies that are strictly necessary for the operation, security, or requested functionality of our websites or Services may be used without prior consent where permitted by applicable law.

Can I change my cookie preferences later?

Where preference management tools are available, you may update or withdraw your cookie preferences at any time. You may also manage cookies through your browser or device settings, subject to the capabilities of your software.

What happens if I disable cookies?

Restricting or disabling cookies may affect the availability, performance, or functionality of certain features, including authentication, saved preferences, session continuity, or other components of our websites or Services.

Does Apex Thunder use third-party cookies?

Certain features or integrations may involve independent third-party providers that use cookies or similar technologies in accordance with their own policies. Apex Thunder does not control the independent cookie practices of such providers.

How long do cookies remain on my device?

Retention periods vary depending on the type, purpose, and configuration of each cookie. Some cookies expire when your browser session ends, while others may remain until they expire automatically or are deleted through your browser settings.

Do cookies collect personal data?

Depending on their purpose and configuration, certain cookies or similar technologies may involve information that is considered personal data under applicable law. Where applicable, such processing is governed by our Privacy Policy and other relevant legal documentation.

Can I delete cookies that have already been stored?

Yes. Most web browsers allow you to delete stored cookies through their settings. Deleting cookies may remove saved preferences, require you to sign in again, or affect certain website functionality.

Does Apex Thunder respond to Do Not Track (DNT) signals?

Because there is currently no universally accepted standard governing Do Not Track (DNT) signals, Apex Thunder does not guarantee that its websites or Services will recognize or respond to such signals unless required by applicable law.

Will this Cookie Policy change?

Yes. Apex Thunder may update this Cookie Policy from time to time to reflect changes in applicable law, technology, operational practices, or our websites and Services. The latest version will be published with its Effective Date.

Where can I obtain more information?

If you have questions regarding this Cookie Policy or our use of cookies and similar technologies, please contact Apex Thunder through our official communication channels. Additional information may also be available in our Privacy Policy and other applicable legal documentation.