Fair Usage Policy (FUP)

2. Resource Allocation & Performance Limits

To maintain optimal stability, each plan operates within defined resource boundaries. Exceeding these limits may trigger automated throttling or temporary suspension until usage normalizes.

• CPU & RAM: Short-term spikes are permitted, but sustained high utilization (e.g., >80% for extended periods) will be flagged for optimization.
• Bandwidth & Transfer: Plans advertised with unmetered bandwidth remain subject to fair usage limits designed to protect overall network performance. Consistent overage may require plan adjustment.
• Disk I/O & Inodes: High disk read/write operations or excessive file counts (inodes) are monitored to protect shared storage performance.
• Database & Process Limits: Concurrent database connections and background processes must remain within allocated thresholds.

3. Prohibited Practices & Network Abuse

The following activities violate the FUP and may result in immediate service suspension:

• Running unoptimized scripts, infinite loops, or resource-intensive cron jobs without scheduling constraints.
• Hosting cryptocurrency mining operations, large-scale data scraping, or AI model training without explicit approval.
• Sending high-volume emails, spam, or phishing campaigns through shared mail servers.
• Hosting unauthorized public proxies, VPN endpoints, or game servers on standard hosting plans.
• Attempting to bypass resource limits via shell escalation, container escapes, or billing manipulation.

4. Monitoring, Alerts & Enforcement

Apex Thunder utilizes automated monitoring systems to track resource consumption. Enforcement follows a transparent progression:

1. Notification: Users receive an email alert when usage approaches or exceeds thresholds.
2. Throttling: Temporary CPU/I/O throttling may be applied to maintain system stability.
3. Temporary Suspension: Repeated or severe violations may result in a 24–72 hour suspension pending review.
4. Permanent Termination: Malicious abuse, illegal content, or persistent non-compliance may lead to account closure without refund.

5. Legitimate Peaks & Upgrade Options

We understand that traffic spikes and temporary workloads are normal. If your project legitimately exceeds standard limits, you can:

• Upgrade to a higher-tier plan or switch to a VPS/Dedicated environment for dedicated resources.
• Implement caching, CDN integration, or database optimization to reduce server load.
• Contact our support team for a performance audit and tailored recommendations.

6. User Responsibilities & Best Practices

Users are expected to:

• Regularly update CMS platforms, plugins, and custom applications.
• Use cron job schedulers responsibly and avoid overlapping executions.
• Implement proper logging, error handling, and traffic management.
• Maintain offsite backups to prevent unnecessary database bloat.

7. Dispute Resolution & Appeals

If you believe your account was suspended or throttled in error, you may submit an appeal within 7 days. Our engineering team will review server logs and provide a detailed explanation. False or abusive appeals may result in permanent account termination.

8. Changes to This Policy

Apex Thunder reserves the right to update the Fair Usage Policy as infrastructure evolves. Material changes will be communicated via email or dashboard notices. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

For resource optimization guidance, plan upgrades, or FUP-related inquiries, please reach out to our support team:

• Email: support@apexthunder.com